How to Order and Ship a Genetic Test
Follow this simple guide to order your genetic tests and determine appropriate sample collection and shipping measures.
Required Information When Requesting a Test
Clinical Anamnesis
To ensure the highest-quality interpretation of genetic data, we require detailed clinical information about the patient and ideally also family members. Several studies have shown that high quality clinical information improves diagnostic yield (Bertoli-Avella et al. 2020, PMID: 32860008; Köhler et al. 2019).
The following information must be included on the accompanying requisition forms:
- Patient demographics
- Name of ordering physician/healthcare provider with complete contact details
- Name of report recipient with complete contact details
- Name of invoice recipient with complete contact details if differing from report recipient
- Clinical and family history information of patient
- Test(s) requested
- Signed, completed consent form
- Preferred payment option – check the appropriate box. Please find payment options and required forms here.
Sample material must be labeled with:
- Patient’s full name
- Patient’s date of birth
Billing Options
Your Payment Options: CENTOGENE offers many convenient ways to pay for its genetic testing services.
Material Requirements
Our laboratories can analyze several types of biological samples. The type of sample required depends on the desired test. We accept the following biological materials for the corresponding tests:
CENTOGENE Test | CentoCard® | EDTA blood | Buccal swab1 | Saliva2 | Ready to use DNA | FFPE | cfDNA | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CentoGenome and CentoXome | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| CentoArray® | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| NGS Panels | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| Somatic Tumor Panel | ― | ― | ― | ― | ― | ◯ | ― | ||||||
| Single Gene or Targeted Testing (Sanger or NGS) | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| Deletion/Duplication Testing (qPCR) | ✓ | ◯ | ◯ | ― | ◯ | ― | ― | ||||||
| Deletion/Duplication Testing (MLPA) | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| Repeat Expansion Testing | ✓ | ◯ | ◯ | ― | ◯ | ― | ― | ||||||
| CentoGenome MOx and CentoXome MOx | ✓ | ◯ | ― | ― | ― | ― | ― | ||||||
| CentoMetabolic MOx | ✓ | ◯ | ― | ― | ― | ― | ― | ||||||
| Enzyme Panels MOx | ✓ | ◯ | ― | ― | ― | ― | ― | ||||||
| Enzyme Panels | ✓ | ◯ | ― | ― | ― | ― | ― | ||||||
| Enzymes and Biomarkers | ✓ | ◯ | ― | ― | ― | ― | ― | ||||||
| CentoScreen® | ✓ | ◯ | ◯ | ◯ | ◯ | ― | ― | ||||||
| CentoNIPT® | ― | ― | ― | ― | ― | ― | ✓ | ||||||
| 1Only ORAcollect•Dx (OCD-100) buccal swab collection kits are accepted Special speciments not listed here may be offered for certain tests. Please contact us at customer(dot)support(at)centogene(dot)com to enquire for further test & specimen options. | ||||||||||||
Notes
- Each accompanied by Pathology report
- Fixation types accepted: 10% Formalin or 4% Paraformaldehyde or frozen tissue from OCT-Cell blocks (freshly frozen)
- Please do not send tissue fixed in Bouins or gluteraldehyde. All samples should be shipped in a sterile tube at room temperature - no cold pack is required
attention
Please ensure that all clinical materials are collected with the highest level of attention. This is of particular importance when sampling fibroblasts, amniotic fluid, or chorionic villi where a sterile environment has to be maintained.
Should you have any questions regarding CENTOGENE’s recommendations for sample preparation, please contact us.
Sample Preparation Instructions
All clinical materials should be collected with approved methods to avoid contamination and cross contamination. A sterile environment must be maintained when collecting samples of fibroblasts, amniotic fluid, or chorionic villi. Our sample preparation requirements are detailed in the table below.
Important Information
For all countries except Germany, we require a written and signed statement including the complete address and name of the person or institution that will cover the cost of analysis.
Please note that for time-sensitive specimens, you must notify us via e-mail at customer(dot)support(at)centogene(dot)com.
Online Ordering Portal CentoPortal
Your Payment Options: CENTOGENE offers many convenient ways to pay for its genetic testing services.
Get in Touch With Our Customer Support
Our consultation service is available in several languages.
+49 (0) 381 80 113 - 416
Mon. – Fri. 7 a.m. – 8 p.m. CEST
Sat. 8 a.m. – 12 p.m. CEST